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What A Brain In A Story Forgets – And How To Use That To Win Investors & Customers
CEO Briefing #52

What A Brain In A Story Forgets – And How To Use That To Win Investors & Customers

What A Brain In A Story Forgets – And How To Use That To Win Investors & Customers
Short answer

Transportation Theory, coined by Melanie Green and Tim Brock in 2000, says a well-told story transports listeners into its world. Once transported, people stop noticing gaps in logic, feel what the character feels and lower their resistance to persuasion. Founders can use origin stories with investors, and salespeople can tell the story of a real user.

Transportation Theory: The Shortcut to the Brain

In 2000, two researchers, Melanie Green and Tim Brock, coined the term “Transportation Theory”.

It’s the idea that a well-told story doesn’t just entertain – it literally transports the listener into the story’s world.

And here’s the kicker: once someone is transported, they become less critical, more open, and emotionally engaged.

That’s why stories sell.

When our brains are transported:

  • We stop noticing gaps in logic
  • We feel what the character feels
  • We lower our resistance to persuasion

Sounds like exactly what you need when…

  • You’re a founder asking for €2M
  • You’re in sales trying to close a €100K deal

Let’s break it down:

(A) How founders use it in fundraising

Don’t just pitch a product. Tell the origin story.

Start with a “Why” moment – a moment of frustration or insight that forced you to build this startup. Make the investor feel that moment.

“I was staring at my team’s Slack thread at 11 PM, trying to piece together what the hell had been agreed on in our last sprint planning... and I realized: our remote workflows were broken.”

This hooks the investor’s brain. You’ve pulled them into your world.

Now you can guide them:

  1. Pain → Make them feel the problem.
  2. Insight → Show what others missed.
  3. Resolution → Introduce your product as the natural outcome.

Remember: logic comes after emotion. You pitch the numbers only once they care.

(B) How salespeople use it in pitches

Forget feature lists. Tell the story of a real user.

“A few months ago, a product lead at [Customer X] told me their backlog was a graveyard of forgotten tasks. Two months after switching to our tool, they cut their dev cycle time by 40%.”

Use classic story beats:

  1. The relatable character (a person, not a company)
  2. The obstacle (what sucked before)
  3. The solution (how life is now better)

Key tip: don’t sell the tool – sell the transformation.

Wrap-up: How to implement Transportation Theory

  • Open with a scene. Pull the listener into your world.
  • Show change over time. That’s what a brain remembers.
  • Make it about a person, not a product.
  • Don’t list. Lead. Take them on a journey.

Because in fundraising and sales, the brain you’re pitching to isn’t logical first – it’s emotional first.

And storytelling is the fastest way in.

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Episode page with show notes on id.vc

Frequently asked questions

What is Transportation Theory?

A term coined in 2000 by researchers Melanie Green and Tim Brock. It describes how a well-told story transports the listener into the story’s world, making them less critical, more open and emotionally engaged.

How can founders use storytelling in fundraising?

Tell the origin story, starting with a “Why” moment of frustration or insight that forced you to build the startup. Then guide the investor from pain to insight to resolution, and pitch the numbers only once they care.

How can salespeople use storytelling in B2B pitches?

Tell the story of a real user with classic story beats: a relatable character, the obstacle they faced before and how life is better with the solution. Sell the transformation, not the tool.

Why do stories persuade investors and customers?

When transported by a story, people stop noticing gaps in logic, feel what the character feels and lower their resistance to persuasion. The brain being pitched to is emotional first.

Iskender Dirik
About the author

Iskender Dirik

CEO advisor for fundraising, exits and executive branding. Venture Partner at EQT Ventures, previously led the global Gen AI practice at Samsung NEXT and was Managing Director of Microsoft ScaleUp. Host of DEALMACHER, the podcast with the dealmakers who sat at the table when big capital moved.

EQT VenturesSamsung NEXTMicrosoft ScaleUp
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